Returns & Exchanges
At FrizmWORKS, we prioritize quality craftsmanship and want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all original garment tags and labels remain intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing