Frequently Asked Questions
Everything you need to know about our military-inspired craftsmanship and service.
What is the FrizmWORKS design philosophy?
We focus on 'Frizm'—a combination of Freeze and Prism. Our goal is to take classic military, outdoor, and workwear silhouettes and reinterpret them with high-quality fabrics and modern fits that stand the test of time.
How do I determine my correct size?
Most of our garments feature a relaxed or oversized fit. We provide detailed measurement charts on each product page. We recommend comparing these measurements against a similar item you already own for the best fit.
Do you ship internationally?
Yes, we ship worldwide via premium couriers like DHL and FedEx. Shipping costs and delivery times are calculated at checkout based on your specific location.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How should I care for my FrizmWORKS garments?
Due to our use of specialized dyes and heavy-duty fabrics, we recommend cold washing and air drying for most items. Specific care instructions are located on the internal wash tag of every piece.
Are duties and taxes included in the price?
For international orders, customs duties and taxes are not included in the product price and may be collected by the carrier upon delivery depending on your country's regulations.